Dropping Off Your Vehicle
Park your car in any of the marked spaces. Come right to the service desk during normal service hours.
After Hours Drop Off:
After hours, simply fill out an "Early Bird" envelope in the drop box located on the side of the office. If you've already arranged your appointment, simply write your name, any additional notes or service requests, and your license plate on the envelope, along with the phone numbers and EMAIL ADDRESS which you can be reached at, and then sign your name. Lock your car in a marked space. Place the keys, registration, and insurance card in the envelope and then drop it through the slot in the box. Leaving the registration and insurance cards in the envelope helps to ensure prompt, efficient service. If you have not set an appointment, please fill out the entire envelope and we will call you the next day to discuss your service appointment and needs.
Pre-Approving / Approving Work:
As we perform repairs, technicians may notice additional items of concern. To save time, many customers will pre-approve a dollar amount for additional necessary work. If you would like to give us a dollar limit, please mention this when setting your appointment or dropping off. If not authorized, we will only perform work approved in advance. Before performing any additional work, we will call you to discuss and obtain permission to continue.
Checking Status of Your Vehicle:
While we pride ourselves in prompt notification in changes to the status of your vehicle, feel free to call us if you have any questions. Regardless, we will call you before the time we promised to complete your repairs, either to recap what has been done or to discuss additional repairs.
Picking up Your Vehicle:
During service hours, come right to the service desk. We accept all major credit cards, cash or check.
After Hours Pick Up
After hours vehicle pick up can be arranged in advance. Just give us a call.
Vehicle Delivery Service
We can pick your vehicle up for service and return it when done, depending on where you live or work.
For those of you who commute via SEPTA Regional Rail, we will pick your vehicle up from the R5 Line Colmar, Fortuna, Lansdale, Pennbrook, and North Wales Train Stations. You simply drop an extra set of keys off ahead of time and then call, email, or text us to tell us what space number your vehicle is in. We will come to the train station, place our own vehicle in your space, and bring your vehicle to our facility for service. When we are done, we will place the vehicle back in that same space. You can pay over the phone and we can lock the keys in the vehicle so you don't have to stop back at our facility for your keys.
We offer this same service for Park and Ride lots and even employee parking lots for the larger corporations in our nearby area.